How can we help?

Screenstead is a digital-signage service for organizations. The iPhone and iPad app is a companion for authorized team members to manage content and screens.

Sign-in and organization access

• Use the email address your organization invited to Screenstead.
• If your password is not working, use Forgot password on the sign-in screen.
• If you can sign in but do not see an organization, ask an organization owner or administrator to confirm your membership.

Pair a screen

Open Screenstead on the TV or browser player and note the six-digit pairing code. In the mobile app, open Screens, choose Pair screen, and enter that code. Pairing codes expire, so request a new code if the first one is no longer accepted.

Upload and publish media

The mobile app can upload supported photos and videos from your device. If an upload fails, keep the app open, confirm your internet connection, and retry. Publishing requires an active organization membership and an available paired screen.

Account deletion and privacy

Every signed-in iOS user can permanently delete their personal Screenstead account from Profile → Data & privacy → Delete my account. The app shows the impact before asking for explicit confirmation. Workspace owners also have a separate whole-workspace erasure action in the web console.

For details about retained organization content and service-provider records, read the Privacy Policy.

Response

We review support messages sent to hello@screenstead.com. Include a safe screenshot when it helps explain the problem, but remove passwords, access tokens, pairing credentials, and private content first.